Network Support

Job Category: Support
Job Type: Full Time
Job Location: Remote

Company: WhiteCodex Consulting Services LLC

Location: Remote

Job Type: Full-Time

About Us: WhiteCodex Consulting Services LLC is a dynamic and growing technology company dedicated to providing top-notch IT solutions to businesses of all sizes. We’re currently seeking a talented and motivated Network Support Specialist to join our team and help our clients achieve seamless network functionality.

Job Description:

Responsibilities:

  • Provide technical support for network infrastructure, including routers, switches, firewalls, and wireless access points.
  • Diagnose and resolve network connectivity issues, ensuring minimal downtime.
  • Configure and maintain network equipment, ensuring optimal performance and security.
  • Collaborate with clients to understand their network requirements and provide tailored solutions.
  • Implement network upgrades, patches, and security protocols.
  • Monitor network performance and proactively address potential issues.
  • Document network configurations, changes, and troubleshooting procedures.
  • Stay updated on industry trends and emerging technologies to recommend improvements.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Proven experience in network support or a similar role.
  • Strong knowledge of network protocols, routing, and switching.
  • Familiarity with network security principles and best practices.
  • Proficiency in network monitoring and diagnostic tools.
  • Excellent communication and problem-solving skills.
  • Industry certifications (e.g., Cisco CCNA, CompTIA Network+) are a plus.
  • Ability to work independently and collaboratively in a team.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and retirement benefits.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Chance to work with cutting-edge technology.

If you’re passionate about networking and eager to make a significant impact in a dynamic IT environment, we invite you to join our team at WhiteCodex Consulting Services LLC. Please send your resume and a cover letter detailing your relevant experience to career@whitecodex.com. We look forward to welcoming a new Network Support Specialist to our growing family!

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